A request starts the conversation
Submitting a form does not confirm a booking, service window, priority slot or payment. Trios reviews your property and availability, then provides a quote for acceptance.
Moving requests and agreed scope
A moving tier is a starting scope for assessment. The written agreement should list the origin and destination, inventory, access, packing, materials, transport arrangements, additional stops, price, taxes, service timing, cancellation terms and any coverage information. Labour-only Moving Help does not include transport. Changes to inventory or access require review before additional work. Specialist items and utility connections are outside standard scope.
What the final agreement should cover
Your final agreement should identify the property, included services, visit frequency, response window, applicable tax, payment schedule and cancellation terms. Winter agreements should also define season dates, the snowfall trigger, repeat-visit arrangements, snow-placement areas and access responsibilities.
The winter service period
The current winter reference season is November 15, 2026 – April 15, 2027. Services outside that period require a separate agreement. Departure-time preferences and priority requests are reviewed against route capacity; a request alone does not guarantee a time.
Weather and property access
Ongoing snowfall, drifting, freezing rain and unsafe conditions may change visit timing. Keep agreed work areas accessible and tell Trios about parked vehicles, pets, fragile edges, steep areas and other hazards. Ice treatment can reduce risk but does not guarantee an ice-free surface.
Work outside routine property care
Pesticide application, roof work, tree felling, electrical work, plumbing and construction are excluded from routine property care. Elevated cleaning, specialist methods and off-site waste disposal require an assessment and appropriate arrangements before acceptance.
Payments and service concerns
The final quote and invoice set out payment arrangements. An e-transfer is recorded as paid only after Trios verifies receipt. For service questions, use your account messages or contact triossnow@gmail.com. Include the request reference and relevant photos where helpful.
Need more detail?
Your accepted quote and service agreement contain the terms specific to your property.
Contact Trios